The coronavirus has brought nothing but bad news for the hotel industry. With business and holiday travel virtually grinding to a halt, a recent McKinsey report suggests most properties won’t see regular occupancy rates until 2023. Many luxury properties with high overhead expenses first responded to the pandemic by completely shutting their […]
Consumer behavior and demand has changed so drastically in the last few months that many businesses need to consider new ways to achieve their goals, whether that means developing new products or services, pivoting to a new operating model, or augmenting existing services. Solving for that, and the hundreds of […]
FROM OUR OBSESSION How to Manage People Advice, observations, and real-life examples. “You get what you measure,” is a common phrase in business. You measure a thing. You focus on that measure. You reach out with your feelings to the measure, like a Jedi. And boom, the measure moves. But here I […]
FROM OUR OBSESSION The Office How we shape, experience, and define the workplace. As the Global Covid-19 pandemic forced companies to disperse their workforce into their individual homes, many have been surprised to find how well it works. Even companies that adamantly opposed work from home options are finding that […]
FROM OUR OBSESSION The Office How we shape, experience, and define the workplace. For months, Joanne Wright has been working to answer one question: How do we get employees back into offices safely? Wright, the vice president of enterprise operations and services at IBM, was responsible for building a playbook […]
FROM OUR OBSESSION Power in Progress Exploring diversity from all angles. If you are a white or non-Black person who has been empathizing and even agonizing over racists’ anti-Black behavior, know that we—African Americans—really appreciate you. We appreciate your care; we appreciate your concern. Please understand: What you have witnessed […]
Shortly after moving into a new studio on West 21st street in Manhattan, Milton Glaser got a strange phone call. On the line was a reporter for The Washington Post asking to fact-check details of his obituary. The celebrated graphic designer had just turned 90 years old, perhaps defying expectations […]
FROM OUR OBSESSION Power in Progress Exploring diversity from all angles. When former American Express CEO Kenneth Chenault left the board of Facebook and was nominated to Berkshire Hathaway’s board, he became the first African American director recruited to Warren Buffett’s iconic conglomerate. That means Berkshire’s name will no longer appear on Black Enterprise’s […]
At the start of May, Bernice Sowole was trying to figure out a way to keep her mother’s 20-year old private secondary school alive. Despite the easing of the coronavirus lockdown, the enduring ban on large public gatherings meant schools and religious organizations have remained shuttered given the obvious risk of […]